Customer Service Representative
Hotfoot Recruiters

Job Info

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HotFoot Recruiters has partnered with an established Electronics Manufacturer in need of a Direct Hire Customer Service Representative in the Phoenix, AZ area.

Position: Customer Service Representative

Schedule: Monday thru Friday, 8 AM - 5 PM

Location: Phoenix, AZ

JOB RESPONSIBILITIES

• Performs data entry to enter and process customer job orders, sales invoices, new customer set-up, and other relevant data.
• Coordinates and communicates with customers and other departments to effectively process job orders and ensure delivery.
• Updates and maintains order status in ERP system.
• Actively monitors inventory and open orders for customers' reorder needs.
• Provides timely resolution of customer concerns and inquiries and responds effectively; to function as a liaison between the company and customers.
• Prioritizes allocations of products as appropriate.
• Coordinate customer/supplier visits, and customer-related programs.
• Responsible for communication and coordination with leadership to ensure customer service needs are met timely.
• Prepares and compiles statistical reports for customers and management.
• Assist in the preparation of inventory, cost analysis, and reconciliations.
• Prepares professional correspondence and memoranda, emails, and faxes, using individual initiative and as assigned.

Compensation: Up to 28/hr. Along with a generous benefits package

JOB REQUIREMENTS

• Bachelor's degree preferred
• 3+ years of customer service or inside sales experience in technical or manufacturing environments preferred.
• Must have excellent customer service skills
• Bilingual (English/Spanish) preferred

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

This job has expired.