Customer Service Representative
BC Forward

Job Info

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Customer Service Representative
BCforward is currently seeking highly motivated Customer Service Representative for an opportunity in Phoenix, AZ 85007

Job Title: Customer Service Representative
Location: Phoenix, AZ 85007
Expected Duration: 12 Plus months contract.

Description:
This is a customer service position that requires candidates to be available to work from the office and work from home.
Responsible for face to face contact with customers.
Performs customer service activities by providing assistance, guidance, and instruction for more complex customer service complaints, inquiries, and issues.
Assist with managing a team inbox that receives inquiries from internal and external customers within the department.
Performs the complete range of agency customer service functions within the work section. Exercises discretion to interpret and apply customer service operations.
Ability to be flexible and work special duties as assigned.
Take in person and virtual appointments through a team shared inbox and assist managing a shared calendar.

Interested candidates please send resume in Word format Please reference job code 196838 when responding to this ad.

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