Customer Service Assistant
University of Vermont

Job Info

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Advertising/Posting Title:

Customer Service Assistant

Diversity Statement:

The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to include in their cover letter information about how they will further this goal.

Posting Summary:

Provide information and assistance to students, faculty, staff, and visitors regarding the University's parking regulations and procedures. Provide office support and records maintenance with emphasis on customer service and public relations, for the Parking Services Office, a diverse working environment.

Actively engage in learning and practicing principles of social justice and inclusion, environmental sustainability and delivering great customer experience.

Minimum Qualifications (or equivalent combination of education and experience):

Associate's degree, one to three years customer service experience, and working knowledge of relevant software applications used to support office functions required. Requires effective database experience and keyboarding skills. Effective interpersonal and communication skills for assisting a diverse population. Proven ability to function with confidentiality and attention to detail in a fast-paced and multi-tasking environment.

Anticipated Pay Range:

20.00-23.00/hr

Other Information:

Facilities Management's YouTube channel

Special Conditions:

Bargaining unit position, A probationary period may be required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), 40 hour work week, Background Check required for this position, A probationary period may be required for current UVM employees

FLSA:

Non-Exempt

Union Position:

Yes, UVMSU ($20 minimum hourly rate)

Job Open Date:

05/15/2024

Open Until Filled:

No

Position Title:

Office/Prgm Support Generalist

Posting Number:

S5069PO

Department:

Transportation & Parking Admn/11540

Position Number :

00022821

Employee FTE :

1.00

Employee Term :

12

This job has expired.