Kforce has a client in search of a Customer Service Assistant in San Antonio, TX.Key Tasks:
- Handles customer service inquiries and problems via the telephone recording consistent problem areas
- May respond to email inquiries
- Customer service is the primary function, but may include minimal selling or promotion of products or services
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Uses computerized system for tracking, information gathering, and/or troubleshooting
- Requires general knowledge of the organization, products, and or services
- May assess needs and suggest/promote alternative products or services
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
This job has expired.