Posted in Education and Training
Job Description
SUMMARY: The Curriculum Operations Associate works closely with the Operations Analyst and curriculum project team members and managers to support curriculum production automation, metadata, and data maintenance of the course database. The Operational Associate applies professional knowledge, skills, and training to achieve team objectives. The ability to learn and work in teams to support document processes, workflows, and training is required. As a professional, must be technically credible, and adhere to Company's style guidelines.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
● Support document details of current processes, including pain points, bottlenecks, insufficient quality controls in product or communication, and success points.
● Support recommended improvements and solutions to support efficiency, consistency (or clear decision trees where workflows can and should diverge), and automation.
● Collaborate to understand multiple perspectives and needs regarding documents, processes, and toolsets.
● Collaborate to prototype new processes, creating example outputs and job aids;
● Support training that supports colleagues in successfully implementing new and evolving processes;
● Support work with systems-focused colleagues to help plan updates to proprietary and non-proprietary authoring tools and support liaison to team members to help with tools and curriculum workflow alignment.
● Support usability testing of new and evolving authoring systems and tools
● Seek to stay current in MS Office Tools.
Supervisory Responsibilities: This position has no formal supervisory responsibilities.
MINIMUM REQUIRED QUALIFICATIONS:
● University degree or equivalent technical experience with communication and data entry tools.
OTHER REQUIRED QUALIFICATIONS:
● Microsoft Office (SharePoint, Teams, Outlook, Word, Excel, PowerPoint, and so on); Web proficiency
● Strong technology skills, use of media, design techniques, and data
● Strong written and oral communication skills; good interpersonal skills
● Self-motivated with a demonstrated ability to meet deadlines with creativity, independence, and high standards
● Demonstrated ability to work collaboratively and meet new challenges head-on
● Ability to clear required background check
Certificates and Licenses: None required.
DESIRED QUALIFICATIONS:
● Bachelor's degree
● Microsoft Suite experience
● Smartsheet knowledge
● Data architecture knowledge
● Familiar with content management systems
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
· This position is virtual and open to residents of the 50 states and Washington, D.C.
Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.
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