Description
CenterWell Senior Primary Care, a subsidiary of Humana Inc., is the new brand for a primary care medical group practice with centers open or opening in Florida, Georgia, Kansas, Louisiana, Missouri, Nevada, North Carolina, South Carolina and Texas. CenterWell Senior Primary Care has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience. CenterWell Senior Primary Care has experience in both the treatment and management of most chronic and acute-care conditions. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health.
At CenterWell Senior Primary Care, we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associate fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all.
The Community Engagement Professional interacts with prospective patients to provide an overview of the clinical model of care that we employ within our Care Delivery clinics nationwide. The Community Engagement Professional executes local community events to promote and sell the Care Delivery clinical care model to prospective patients. The Community Engagement Representative performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Responsibilities
As a senior-focused healthcare provider, and subsidiary of one the nation's leading integrated health companies, Humana, we put the needs of seniors at the forefront of everything we do. Our multidisciplinary team goes above and beyond to make our centers a leading health and wellness destination for communities in key Medicare markets. CenterWell Senior Primary Care's national primary care centers serve more than 30,000 Medicare Advantage patients in markets including Las Vegas, Kansas City, North Carolina, South Carolina, Texas, Orlando and Atlanta.
The Community Engagement Professional/Representative is responsible for generating revenue for Care Delivery clinics through procurement of new patients for the clinics. Performance will be measured based on the number of patients who have come in for an office visit within the performance period. To generate revenue for Care Delivery clinics, the Community Engagement Representative coordinates new patients coming to a Care Delivery clinic for an office visit, which is accomplished by:
Building strong lasting relationships with community partners, Building and executing community events focused on generating leads that turn in to prospective patients with an office visit and Building and executing in center activities focused on "bring a friend" referrals.
Required Qualifications
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