Commercial Global Capability IT Business Partner
Zoetis

Job Info

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*Zoetis is accepting candidates who are based remotely.*

Position Summary:

The Commercial Global Capability IT Business Partner role will work closely with the 5 Senior Leaders leading the operational functions for US Commercial (Field Force Effectiveness, Customer Care, Net Revenue Management, Integration & Outcomes research) and associated organizations to maximize the value IT in servicing those functions.

This person will play a critical role to foster a partnership with US Commercial Operations and leverage technology solutions to achieve business objectives. The role requires strong interpersonal skills, collaboration, and strong domain knowledge to help drive efficiencies and improvements.

This position will lead a team that will work closely with other Zoetis Tech & Digital (ZTD) functions including the Application Delivery and Operations, International Operations, 3rd party Providers, IT Compliance, Infrastructure, and Project Management Office to plan, define, execute and operation new and enhanced system capabilities.

Responsibilities:

• Responsible for the development and implementation of global solution roadmaps and to drive business value and operational improvements
• Collaborate with management to develop annual budgets for with US Commercial Operations business area
• Develop solution concepts and business cases for new investments
• Perform business analysis and prepare recommendations and business plans as needed
• Create and analyze relevant information and develop recommendations to present to senior management
• Possess a broad knowledge of most technical and business resources and use them to effectively coordinate team members and external resources
• Create shared vision of their respective solutions and facilitate decision making and arbitration relating to trade-offs both within and between different solution platforms
• Identify, screen and evaluate new solution opportunities to address unmet (internal and external) customer needs
• Partner with key staff members to create strategic business plans
• Possess strong analytical skills, including an understanding of business economics and financial resources
• Utilize the appropriate technologies and ensure that customers have the solutions they need, when they need them, and in the media best suited to their requirements
• Collaborate with architecture and operations teams to ensure solution compatibility with company standards
• Collaborate with the Project Management Office on the intake process and prioritization of candidate projects across the company

Qualifications:

• Bachelor's degree in Computer Science, Business Administration, or related field
• 12-15+ years of progressive technology leadership experience and demonstrated leadership in a dynamic, growth-oriented company
• Practical experiences with commercial (SFDC, SAP, Hybris, CMS), analytics & data disciplines in a global setting
• Professional record of accomplishment that reflects significant strategic partnership with and contribution to the business, including demonstrated leadership in large, complex, multi-divisional global settings
• Strong operational integration experience and proven technology organization leadership characterized by high performance and efficient operations
• Strong communication and broad influence skills; ability to develop strong relationships with internal and external stakeholders
• Strong track record of developing technology and talent to ensure proper leadership is in place to drive innovation and transformational change
• A track record of successful people management, project management, business planning, product execution and bottom-line execution

Knowledge, Skills, Ability Requirements:

• Industry/Business Knowledge - Should understand issues and trends facing the Animal Health industry in addition to issues specific to their aligned business unit.
• Tech-Savvy - Should be able to speak intelligently on the advantages and disadvantages of a broad range of technologies and services provided
• Financial Management - Should be able to assist in developing business cases for IT solutions
• Soft Skills:
  • Communication Skills: Must be able to communicate effectively to be able to participate in business discussions and planning sessions
  • Negotiations Skills: Should possess strong negotiations skills when building agreements and contracts with the business
  • Relationship Management: Should maintain a strong positive relationship with the business; should be seen as a partner and advisor and should work to maintain high customer satisfaction
• Proven ability to establish and maintain long term relationship with senior leaders in both IT and business groups
• Must possess organizational proficiencies to multi-task and work in a fast-paced environment under limited supervision
• Must be highly motivated, self-starting, and committed to achieving results and have a strong sense of ownership and follow-through to resolution

Travel Requirements:

Limited, < 10%

Full time

Regular

Colleague

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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