Collector
We are searching for an experienced Full-Time Collector.
South Bend, Indiana
Essential Function
Collects past due accounts in a professional manner, protecting the Credit Union's assets while attempting to serve the member's best interest whenever possible. Employees in this position must be capable of conducting telephone calls to accounts that are 20-60 days past due.
Primary Responsibilities & Duties
Obtains promises of payment and follow-up on any broken promises.
Discusses various payment options with delinquent members.
Reviews potential re-writes and legal actions with the Team Leader.
Specific Skills
Strong interpersonal skills
Computer literacy in a windows environment
Innovative questioning skills
Appropriate knowledge of collection terminology
Ability to read credit reports, understand loan documents and skip trace delinquent members
Accountability
The ability to effectively communicate and appropriately document communications within the parameters set by law and policies.
A collector must also be able to work as a team member and support the work of co-workers.
Performance goals as outlined in the performance management system.
Minimum Requirement
Hourly Wage
Starting at a minimum rate of $17.00 and higher.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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