Collections Manager-Revenue Cycle Management (Commercial Construction Experienced Required)
AVI-SPL


Job Info


Educational Requirements – Bachelor’s Degree preferred.

Experience Requirements – Three years minimum commercial collections leadership, Construction industry preferred.

Skill Requirements

  1. Familiar with Microsoft Excel.
  2. Familiar with Microsoft Outlook.
  3. Strong Collection Management skills.

Job Duties
  1. Enhance internal processes and standard operating procedures & SLAs for different scenarios
  2. Manage the collections team; ensuring work is completed accurately and in a timely manner
  3. Manage communication process with both internal and external customers to resolve billing and collection issues while ensuring a great customer experience
  4. Manage the team with KPIs to ensure they are in line with established SLAs
  5. Work with partner teams (e.g. sales, operations, accounting, support) to enhance processes as needed
  6. Other duties as assigned by management



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