Intrado is a global provider of communication and network infrastructure services. Intrado helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services. For 30 years, Intrado has provided reliable, high-quality, voice and data services. Intrado has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America.
Intrado's Digital Media has an exciting Editorial Analyst opening in our El Segundo, CA office and the shift will be 1:00 - 930 p.m. Monday - Friday. The Analyst will play a key role in helping drive clients' PR distribution services and involves high concentration in editing and customer service. The main responsibility will be to review and format clients' press releases under pressing deadlines and distribute them via their global network to journalists, terminals and websites. While this position does not offer original writing skills, there are opportunities to specialize in areas around newswire distribution and provide consultation to our clients. GlobeNewswire clients range from C-Suite executives to PR professionals, across multiple industries. We service both PR and IR companies.
•Review clients' press releases for grammatical and spelling errors and inconsistencies. Does not involve fact-checking
•Format press releases to match the client's original version as closely as possible
•Communicate with clients via phone and email
•Assist with our clients' regulatory needs, such as SEDAR and EDGAR filing
•Assist with our clients' account maintenance, such as managing email lists, adding new users and accounts, and managing multimedia libraries
•Embraces collaborating with teammates
•Ability to work occasional overtime during high volume periods
•Knowledge of other West Digital Media Service Offerings
•B.A. in English, Communications, Journalism, Marketing or related field required.
•1-2 years of professional experience required (previous Newswire experience a plus).
•Customer service experience in a fast-paced environment required.
Other Skills and Abilities:
•Projects self-confidence, enthusiasm, and a positive, can-do attitude
•Excellent multi-tasking skills
•The ability to maintain focus in stressful situations
•Exceptional time-management skills, ability to prioritize assignments and meet deadlines.
Intrado is connecting people and ideas.
We are delivering on their potential.
We are improving the way we work and live.
At Intrado, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We develop technology-enabled communications that change the way we work and improve the way we live. We are a collective effort of enterprise and individuals, of communities and customers, of partnerships and families. We are the sum of our entire network - based on the four pillars of trust, innovation, collaboration, and execution and the hard work of people who share our vision. We are at the core of a technology and communications engine that is changing the world.
We Connect. We Deliver. We are INTRADO.
Equal Opportunity Employer/Veterans/Disabled