Case Manager
The Jewish Board

Job Info

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Make a bigger difference

At The Jewish Board, we don't just make a difference - we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that's been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you'll love working with us:

• If you have a particular age range or population you're interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.

• We're committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.

• With 70 locations throughout the five boroughs, you can work close to where you live.

• Generous vacation time and paid holidays will help you achieve a healthy work/life balance.

• We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.

• You'll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

How you can make a bigger difference:

As an experienced Case Manager to work on a newly funded innovative Care Transition team that serves participants transitioning to the community from a higher level of care. As a member of the Pathway Home multi-disciplinary team the case manager position will work under the supervision of the Team Leader. The role will involve facilitating transition from one level of care to the community by addressing the preparatory needs of participants in the early stages of recovery, discharge planning, development of daily living skills, and coping mechanisms through group and individual work in the community. The team will follow participants into the community using the Pathway Home model of care to ensure that they become both linked and engaged with identified community providers and that their support network is sufficient to meet their needs. The role will require on call coverage and a willingness to work flexible hours.

Some responsibilities include but not limited to:

Engagement beginning from referring location with involvement in transition planning, including a needs assessment of community transition supports essential to stabilizing the participant

• Individual sessions with participants emphasizing prevention and preparing for independent community living and the promotion of optimum mental and emotional health. May require helping participants deal with issues associated with but not limited
• to family and social relationships; stress and symptom management; activities of daily living; medication management; and housing readiness;
• Work with participants and their housing providers to resolve clinical issues that are impacting on the participant's ability to obtain, manage, and retain supportive housing;
• Foster connection and engagement with community based organizations that promote a sense of purpose, physical wellness, education, employment, socialization, and community involvement;
• Community navigation including accompanying to first behavioral health and medical appointment, travel training, reengagement in community care, referral to services with ability to identify and address potential services and barriers to obtain and maintain such services;
• Establish collaborative working relationships with referring treatment teams and other partners and plan with them for appropriate discharges for participants;
• Provide intensive emotional and practical support to participants as they transition back into their communities;
• Provide on-call after hour crisis intervention services when needed to participants and their support network, including respite referrals and other diversion and stabilization services;
• Attend and participate in team meetings and supervisory sessions;
• Review documentation and conduct comprehensive psychosocial assessments to determine the medical, psychiatric, housing and other social needs in the community;
• Develop short-term person-centered care plans to assist participant towards achieving their goals;
• Monitor and record participant's progress and modify plan according to needs and preferences;
• Timely and accurate documentation of participant information within Health Information Technology platform
• Assist and instruct Participants in attending to daily living skills such as personal hygiene, grooming and laundry, nutrition/meal preparation, budgeting, and socialization tasks and skills needed to successfully live and work in the community environments of their choice and also in maintaining a safe living environment;
• Comply with all required in-service training and staff development;
• Perform other related duties as assigned;

TO QUALIFY:

• Knowledge of mental illness, behavioral health legislation and regulations, and health conditions
• Ability to manage multiple projects and ask for help when needed
• Ability to participate on a team to accomplish tasks
• Serves as a role model to staff and stakeholders
• Ability to work with all stakeholders: members, network, families, and government staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences
• Available to work a flexible schedule in response to participant needs.
• Computer proficiency in Microsoft applications such as MS Word, Excel, PowerPoint.
• Knowledge of treatment, rehabilitation, and community support programs as they relate to recipients and their families

This position requires travel throughout New York City.

EDUCATION / TRAINING PREFERRED:

• Bachelor's degree or higher, preferable in psychology, social work, sociology, or related field
• Two years of case management work experience in a social service agency, preferable serving a behavioral health population.
• Knowledge of mental illness and the needs of individual living with severe and persistent mental illness.
• Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards

If you join us, you'll have these great benefits:

• Generous paid time off in addition to agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 24/7 Accessible Employee Assistance Program
• Life and disability insurance
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

Other details

• Job Family Clinical Staff [300s]
• Job Function Medical Professionals
• Pay Type Hourly
• Employment Indicator 8833 - Hospital - Professional Employees
• Min Hiring Rate $45,000.00

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