Abbott POC Manager
West Corporation

Appleton, Wisconsin

Posted in Telecommunications
4 months ago


This job has expired.

Job Info


Responsible for establishing goals, standards, implementing plans, and providing resources in order to drive profitability; responsible for employee recruiting, development, staffing, motivation and recognition; meets/exceeds client expectations and drives profitable business growth by delivering client results, recommending and implementing program improvements and following client policies; designs and utilizes ongoing quality assurance methods to improve team member performance and assure ongoing quality; manages an assigned base of accounts/businesses; communicates with client liaison, management staff and other identified contactsEducation • Associates degree from accredited college or university required, with major course work in business administration, marketing, or a related field. Bachelor's degree from an accredited college or university preferred. Equivalent work experience in a similar position may be substituted for educational requirements. Experience • Minimum 2 years operations, sales, customer service, business administration, or healthcare required, based on assigned area of assignment •Minimum 1 year of supervisory or lead experience preferred Other • Basic knowledge of MS Word, Excel, and PowerPoint preferred


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