Business Support Professional

Louisville, Kentucky

Posted in Insurance
15 days ago

Job Info


The Business Support Professional 2 follows established procedures and guidelines to provide timely and effective clerical support to an office, business unit, department, or other organization group. The Business Support Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.


The Business Support Professional 2 gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets. Codes and sorts documents so they can be accurately processed or filed. Makes standard calculations to accurately compile and report statistics. Responds to, or redirects, routine inquiries from external or internal sources about the organization, its activities, or processes to ensure callers/visitors are answered promptly and accurately. Communicates with external equipment suppliers (for example, vendors of photocopy, printing or fax machines) to arrange equipment service and repair. Performs other routine administrative activities according to the organization's established procedures. These activities may include answering telephones, taking messages, distributing incoming mail, preparing outgoing mail, photocopying, filing, operating office equipment and maintaining office supplies or other inventory. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Required Qualifications

  • Bachelor's degree
  • Less than 5 years of technical experience
  • Proficiency in all Microsoft Office Programs: Word, PowerPoint, Excel, Access, etc.
  • Ability to type 50-55 words per minute
  • Capacity to maintain confidentiality and work independently in support of the department
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications

  • Prior accounts data entry experience
  • Experience with Lotus Notes, internet research and proof-reading/editing
  • Reporting relationships
Additional Information

Scheduled Weekly Hours


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