ADP is hiring a Client Support Specialist.
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges -- including issue resolution, answering questions, helping clients, and more. You will work with clients providing support using any combination of phone, email, or chat-based communication depending on your specific team or role. The nature of what you do every day will not change -- your #1 goal is to help clients when they reach out. However, every day will be different because the questions you receive will vary, and so will the solutions you provide each client. There will be no shortage of new questions you'll receive. This will keep things interesting, and our top-ranked training will help to set you up for success!
Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what's important. In return, you can expect job satisfaction through being that one person who saves the day for our clients. All while advancing your career at a stable, highly-respected Fortune 250 company that prides itself on its welcoming, inclusive workplace where you are valued and supported. Things can move fast here, so the pace shouldn't scare you. We still find time for a healthy dose of fun.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
Ready to #MakeYourMark? Apply now!
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