ADP is hiring a Associate OTI Specialist.
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Associate OTI Specialist
Fresher out of college or Typically 6 to 12 months of experience in any F&A function (i.e. Billing, AP/AR processor, payroll executive). Should be well versed with MS office applications. Exposure to ERP applications like SAP, Oracle will be an added advantage. Should be a quick learner and possesses strong comprehension skills. Will be responsible to learn and perform on any one of area of OTI Administration (order entry, billing and roll call). Assist in research and Resolution of routine queries raised by other shared services teams pertaining to ORB. Strong communication skills and ability to work/deliver under pressure situations. Ready to work extended hours during month end close. Perform Adhoc tasks as assigned my Supervisor/Manager.
Typically at least 12 months in any ORB or F&A role (i.e. Billing Specialist, AP processor, accounting executive) knowledge of ADP Finance platforms, tools, and client specific information with an expert ability to navigate those applications. Has a thorough understanding of internal ADP departments and their roles in the Order entry, billing and roll call processes. Takes ownership in a single area of OTI Administration (order entry, billing and roll call) and perform activities in timely and accurate manner. Assist in research and Resolution of complex queries/escalations raised by other shared services teams pertaining to ORB. Strong communication skills and proficiency in MS office applications. Demonstrated expertise in one or two areas of ORB administration (Order Entry, Billing, Roll Call,), and can manage multiple tasks while responding effectively to changing priorities. Strong comprehension skills.
OTI Specialist II
Typically at least 18 months in any one of OTI function or other finance team with exposure to ADP finance platform. Considered expert in the ability to troubleshoot and understand how ADP's products inter relate. May be utilized in extremely complex OTI issues. Demonstrates service orientation and professionalism while frequently talking to any members of the Sales teams, issue resolution or resource management, Implementation teams, and/or other ADP BUs to collect information, research issues, and present resolution in a timely manner for smooth completion of order entry, billing and roll calls. Works with limited supervision, demonstrates effective teamwork, and takes an active role in guiding and educating less tenured associates. Recognized as a deep level technical SME in a single area of OTI Administration (order entry, billing and roll call) and/or demonstrated expertise in two or more areas of OTI administration and can manage multiple tasks while responding effectively to changing priorities. Demonstrated ability to perform data analysis to identify systematic issues. Demonstrated ability to develop, implement and track impact of systematic issue prevention plans. Assist manager/supervise in building and adherence to deeper internal process controls for prevention of errors, issues in the processes
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