Assistant Nurse Manager-NeoPeds Transport Team (Main Campus)
University of Iowa

Job Info

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The Assistant Nurse Manager leads and manages direct care nursing functions of the NeoPeds team to assure that health services, medical care, medical/health professions education, and evidence-based practice research programs are delivered effectively and efficiently.

Positions in this job family will have direct patient care responsibilities. Efforts will focus on planning, organizing, directing, evaluating, and improving health care operations, clinical and education programs of clinical departments.

Key Areas of Responsibilities:

Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction:

• Identify trends and determine QA priorities. Develop quality standards.
• Work with the Nurse Manager to appropriately allocate resources to meet quality and productivity expectation.
• Collaborate with the Nurse Manager to develop, implement and monitor plan to enhance patient satisfaction.
• Formulate, review, and revise policies and other standards of professional practice essential for optimum delivery of patient service; assures compliance with established standards of care (practice and performance).
• Maintain knowledge of and ability to manage effective and smooth operations within units by utilizing various management principles and techniques.
• Understand the issues related to the decision-making process; analyze situations fully and accurately and reach productive decisions.
• As needed ability to work outside of standard business hours to ensure all clinical and/or operational needs can be met.
• Provides managerial and clinical leadership for patient care to ensure optimal patient outcomes.
• Provides leadership to establish and/or maintain efficient and effective systems of clinical nursing service within area of responsibility.
• Consistently makes sound judgments after gathering factual, objective information.
• Identifies inefficiencies in current practice/processes, demonstrates tolerance for change and develops a means to enhance the process.
• Incorporates the principles of Service Excellence to ensure positive patient/customer relations.
• Formulates, reviews, and revises policies and other standards of professional practice essential for optimum delivery of patient service; assures compliance with established standards of care (practice and performance).
• Creates and maintains a workplace of choice/ which motivates employees to work at optimal efficiency; encourages staff to regularly establish goals and objectives toward career development.
• Ensures the unit is survey ready; physical plan, staffing levels, staff education/competencies, policies/procedures.
• Ensure staff members are compliant with competencies, policies, procedures, and regulations.

Patient Care/Service Delivery:

• Supervise care delivery and assist in coordinating patient care teams within the assigned unit(s).
• Identify needs, trends, and forecasts in order to provide quality patient care within the unit(s).
• Ensure appropriate staff schedules.
• Provide direct patient care in unit(s) as needed/directed by Nursing Manager.
• Assesses care coordination within multidisciplinary team to maximize customer service and continuity of care.
• Monitors patient volume and ongoing changes in patient diversity, acuity, and complexity.
• Develops flexible staffing and reallocates priorities to ensure optimal patient care.

Planning and Goal Management:

• Interpret, communicate, implement, and monitor goals and objectives articulated in the institutional, departmental and/or divisional strategic plan.
• Function innovatively and looks beyond current reality to forecast future direction, take risks, challenge traditional assumptions and solve problems creatively.
• Collaborate with the Nursing Manager to develop action plans for unit(s) that meet strategic goals; provide progress reports to the Nursing Manager.
• Interprets, communicates, implements, and monitors goals and objectives articulated in the institutional, departmental and/or divisional strategic plan.
• Functions innovatively and looks beyond current reality to forecast future direction, takes risks, challenges traditional assumptions, and solves problems creatively.
• Uses customer feedback in planning and providing service.

Communication/Collaboration:

• Communicate with physicians, staff, and other health care providers on a regular basis to promote effective and efficient operations within the clinical outpatient units; communicate with patients, families and staff to address and resolve issues.
• Design innovative models of care utilizing skills of the multidisciplinary team yielding efficient and effective outcomes.
• Facilitate multidisciplinary participation in the clinical problem identification and resolution processes; utilize human resources data and budgetary information to formulate recommendation to the Nurse Manager/Associate Clinical Director.
• Build and sustain relationships, resolve conflict, handle negotiation effectively, and develop collaborative working relationships.
• Designs innovative models of care utilizing skills of the multidisciplinary team yielding efficient and effective outcomes.
• Facilitates multidisciplinary participation in the clinical problem identification and resolution processes; utilizes human resources data and budgetary information to formulate recommendation to Directors/ Clinical Functions.
• Builds and sustains relationships, resolves conflict, handles negotiation effectively, and develops collaborative working relationships.

Education Programs:

• Ensure and provide clinical education to develop staff competency.
• Oversee clinical education activities and agreements with other educational institutions. Collaborate effectively with the Emergency Medicine Nursing Practice Leader (CPL/NPL) or Department of Nursing educational leaders (in the absence of unit CPL/NPL).
• Ensure staff compliances are applicable and complete by required deadline(s).
• Coaches staff in implementation of standards of care, professional development, promotes staff specialty & clinical certifications, adherence to the standards of regulatory bodies (i.e., The Joint Commission, OSHA, and other regulatory bodies as appropriate)
• Educates and mentors staff in the management of complex patient care issues.
• Actively participates in and supports the education of healthcare students.
• Invests in own continuous learning and skill enhancement.

Human Resources Management:

• In collaboration with the Emergency Medicine Human Resources representative and AirCare Nursing Manager, hire, develop and manage the performance of staff they are assigned to.
• Understand and apply appropriately the provisions of the collective bargaining agreements and the Employee Manual for Staff Nurses & Allied Health Professionals (SNAHP); assure staff is compliant with competencies, policies, procedures and regulations.
• Understand and oversee the daily management of ELMS for all staff, including but not limited to approvals/denials, scheduling, corrections, etc.
• Apply organizational performance management system, practices, and tools to develop and improve individual, team, and organizational performance.
• Manages the talents, strengths, and behaviors of each individual in a diverse work group and provides each employee with the opportunity to contribute to the goals of the unit.
• Actively seeks participation from staff on decision-making and customer service improvement activities, provides staff incentives and rewards for contributions toward achievement of service excellence.
• Demonstrates commitment to people; coaches staff to participate in team decision-making.
• Develops and implements succession planning.
• Assures performance expectations are clearly understood.
• Holds staff accountable to meet or exceed patient needs/expectations as well as maintain standards of collaboration and respect within and among multidisciplinary teams.
• Completes staff evaluations on time with written, solid justification.
• Reviews attendance data, recognizes trends and takes appropriate follow-up with staff.
• Knowledgeable of University of Iowa policies and Federal laws regarding leave and accommodation processes.
• Ensures that all employees are treated with respect and in a manner consistent with University policies related to equal employment opportunity and diversity.
• Encourages staff/employees to meet or exceed customer needs and expectations.

Financial Management:

• Actively help manage operating expenses for unit of responsibility.
• Review with the Nurse Manager, financial reports and provide insights to budget variances; recommend budge ideas, resources, and cost containment strategies.
• Motivate staff to high performance by exercising strong stewardship of university resources.
• Develops a staffing plan and monitors staffing costs, manages inventory levels, tracks supply usage, and develops cost containment strategies.
• Forecasts expense and capital needs, participates in capital budget development and plans ahead for capital equipment replacement.
• Participates in the development of the unit operating budget, reviews staffing plan, develops a plan for minor equipment and furniture replacement, reviews service contracts, plans for new supply costs, etc.
• Is open to creativity in staff scheduling and staff flexibility.
• Assures that fiscal goals are clearly understood by staff and that objectives are met.

Research Administration:

• Actively participates in benchmarking with similar practice sites, seeking and infusing best practices.
• Facilitates incorporation of quality management and evidence-based practices in nursing care.
• Supports changes in nursing care using evidence-based practice

Percent of Time: 100%

Schedule: Monday- Friday, day hours with evenings and weekend hours as necessary.

Staff Type: Professional and Scientific

Pay Plan: https://hr.uiowa.edu/pay/plans

This position is performed fully on campus.

Benefit Highlights: Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. Relocation Assistant available to qualified applicants.https://hr.uiowa.edu/benefits

Education Requirements:

• Baccalaureate in Nursing is required.
  

Experience Requirements:

• One (1) to three (3) years current experience neonatal or pediatric nursing experience. Previous experience in a nursing leadership/supervisory position preferred.
• 3 years RN Critical Care experience in Emergency Department or Intensive Care Unit
• Demonstrated skill in leadership/management and experience in clinical practice.
• Demonstrated history of positive and professional interactions with patients, families, professional health care staff, and interdisciplinary team members via written, verbal and in-person communication(s).
• Demonstrates excellent critical-thinking and problem-solving skills.
• Demonstrates excellent written and verbal communication skills.
• Strong clinical assessment/skills
• As needed ability to work outside of standard business hours to ensure all clinical and/or operational needs can be met.
• Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment where people of all backgrounds and perspectives feel welcomed and appreciated; or demonstrated the ability to do so.

Certification/Licensure Requirements:

• Current ACLS, PALS, NRP and TNCC
• Certified Flight Nurse (CFRN), CCCRN or Certified Transport Registered Nurse (CTRN) within 2 years or hire.
• Certification in a role or specialty through a nationally recognized professional nursing certification body. If not currently certified must seek certification in a role or specialty within (one) 1 year of hire or as soon as eligible to sit for the exam.
• Current license to practice nursing in Iowa is required by start date. Illinois nursing license required within six months of hire.

Desired Qualifications:

• Master's Degree (MSN, MBA, MHA).
• Member/involvement in related professional organizations.
• Minimum three (3) to five (5) years Staff RN experience in NeoPeds department within the last 6 months.
• Previous experience serving in a Nurse Manager, Nursing Supervisor and/or Assistant Nurse Manager role.
• Level 1 Trauma Center experience
• Job-related certification.

Application Process: In order to be considered applicants must upload a resume and cover letter clearly addressing how the required and desired qualifications of this position have been met. Up to 5 professional references will be requested at a later step in the recruitment process. Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until 11:59 PM on May 1, 2024 . This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. For questions, please contact UIHC-EMS-HR@healthcare.uiowa.edu.

Additional Information

• Classification Title: Assistant Nurse Manager
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 5A

Contact Information

• Organization: Healthcare
• Contact Name: Emergency Medicine HR
• Contact Email: jenelle-sisneros@uiowa.edu

This job has expired.