Application Support Systems Analyst - II
Beacon Hill Staffing Group, LLC

Fort Lauderdale, Florida

Posted in Building and Construction


This job has expired.

Job Info


Title: Application Support System Analyst II

Required Skills:

3+ years of Application Support experience, ideally to include ERP and/or back office applications

3+ year of experience with tracking , troubleshooting, and resolving issues for end users using ticketing systems and adhering to SLA's

Experience writing simple SQL and/or PL/SQL queries to validate data and/or troubleshoot with users
Strong analytical skills and strong desire to learn new technologies

Excellent customer service skills

Strong follow up skills and high attention to detail

Bachelor Degree

Desired Skills:

PL/SQL experience

Experience supporting ERP Systems

Experience supporting back office, accounting, and/or billing systems

Construction Industry Experience

Experience supporting BI Reports - troubleshooting issues with existing reports and data output (Jasper, SSRS, Crystal Reports, and/or Business Objects)

Description of Role/Responsibilities:

Beacon Hill Technologies is seeking an Application Support Systems Analyst for a contract to hire role with one of our clients in the construction industry. In this role, you will be supporting end users with any and all issues tied to their enterprise systems and third party software. We're seeking candidates who have 4+ years of experience with Application Support, strong troubleshooting skills, and excellent customer service. Our client has an ERP system that supports all functions tied to Accounting , HR, Billing, as well as Project Management. You'll be supporting issues with end users from these various departments and resolving issues and trouble tickets via the phone, online, etc. The ideal candidate will have the ability to author SQL and/or PL/SQL queries to validate data as well as troubleshoot users issues. The majority of trouble tickets are tied to our client's ERP system, but they've recently expanded to a new business vertical which has required them to purchase new third party software. You'll also be supporting these applications and there is a vendor management component as it relates to support via the vendor for these new systems. We're seeking candidates who have contagious energy, are passionate about what they do, and want to grow with a family oriented company.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)


This job has expired.

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