Analyst, Process Excellence & Automation
Everest Global Services, Inc.

Stamford, Connecticut

Posted in Insurance


This job has expired.

Job Info


Title:
Analyst, Process Excellence & Automation

Company:
Everest Insurance Company

Job Category:
Operations

Job Description:

The Delivery Operations Group of Everest Insurance, a member of the Everest Re Group, Ltd. is looking for an Analyst to join our Process Excellence & Automation Team. This key role will be a process expert and trusted partner to business leaders in driving transformational change and continuous improvement across the organization.

Responsibilities include but not limited to:
•Partner with business leaders to understand issues and priorities, help solve problems and improve processes to align with business needs and future state targets.
•Identify opportunities that increase customer value & service, improve user-experience, and eliminate waste.
•Contribute to successful process improvements. Ensure incremental value to external and internal stakeholders.
•Develop and maintain effective Process documentation, training materials & stakeholder communications regarding process changes.
•Maintain and promote Everest's Process Excellence Playbook, tools & standards.
•Participate in process improvement workshops with key stakeholders to map current processes, identify pain points and improvement opportunities, design future state processes, and create Action Plans.
•Develop and apply an understanding of Intelligent Process Automation tools (AI, RPA, etc.). Support a culture of "automation first" mindset across the enterprise.
•Contribute to business cases, CBAs and proposals for improvement opportunities, as needed.
•Assist Operations with user stories, IT requirements and testing/validation, as needed.
•Identify common issues, solutions, and best practices across the enterprise to drive maximum business impact and ROI.
•Track the pipeline of improvement opportunities and the progress of inflight initiatives.
•Maintain KPIs & scorecards to measure process effectiveness and success of improvement initiatives. Ensure benefits are realized and sustained.
•Prepare presentations to key business leaders & stakeholder.

Qualifications, Education & Experience:
•Bachelor's degree in relevant field
•Master's Degree and/or Insurance Certification a plus
•2-5+ years' experience delivering results on process improvement projects
•Experience in P&C insurance industry and/or Underwriting preferred
•Experience with Business Process Mapping (BPM) tools (i.e. Signavio, Visio, etc.)

Knowledge, Skills & Competencies:
•Knowledge of LEAN and Six Sigma principles preferred
•Passion for learning innovative technology (i.e. Artificial Intelligence, Robotics Process Automation, Machine Learning, etc.)
•Solid analytical and technical skills
•Strong written communication and ability to organize information effectively
•Detail-oriented
•Problem-solver and critical-thinker
•Self-motivated and results-oriented
•Team player and effective collaborator
•Ability to lead multiple initiatives at a time
•Ability to effectively present information to stakeholders

For NYC only: The base salary range for this position is $75,000 - $125,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location.

#LI-Hybrid

#LI-AS1

Type:
Regular

Time Type:
Full time

Primary Location:
Warren, NJ

Additional Locations:
Boston, MA, New York, NY, Philadelphia, PA, Stamford, CT

As an effective team member, employees at Everest Insurance must champion the Everest Insurance Culture:

• Collaboration: Open and transparent communication with customers and colleagues
• Thoughtful Assumption of Risk: Supporting the Everest goal of carefully writing profitable business by ensuring data quality, prompt and accurate feedback to Underwriters, and operational control throughout the enterprise.
• Execution: Delivering outstanding support to the organization through strong day-to-day business operations, effective project management, and careful oversight of vendors.
• Humility: Caring and respectful approach to service colleagues, customers, and the community.
• Leadership: By example, every day.

Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestre.com.


This job has expired.

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