AMCI Resource Specialist
Bay Cove Human Services, Inc.

Job Info

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Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Job Summary:

The AMCI Resource Specialist will work as a member of the Boston Adult Mobile Crisis Intervention in collaboration with clinical staff. The Boston Adult Mobile Crisis Intervention works to provide behavioral health urgent care to adults located in Boston. The AMCI Resource Specialist will work collaboratively with clinicians to determine the needs of individual clients and connect these individuals to appropriate resources such as individual therapy, partial hospitalization programs, and other community based support programs. S/he acts as a liaison to community provider agencies and other key stakeholders and assists in advocating for clients needs including by making referrals for necessary services and supports. The AMCI Resource Specialist contributes to Bay Cove's mission by ensuring the individual's needs are met in order to reach their full potential.

Essential Functions of the Position:

• Works with community-based organizations on behalf of clients and helps complete applications for community services.
• Maintains positive relationships with collaborating and consulting health care providers, school personnel and community agencies.
• Helps clients to problem solve issues that interfere with obtaining care and support.
• Drive referrals regarding connections to any community or social services that align with the client's needs and goals.
• Write notes, enter data, and review progress in accordance with Bay Cove documentation standards.

Job Requirements:

• Bachelor's Degree required, preferably in Psychology, Social Work, or a related area.
• A High School diploma or GED plus three years direct care experience providing services to adults with mental health issues or related populations can be substituted for the above degree requirement.
• Professional writing and oral communications skills.
• High degree of personal organization, attention to detail, and time management skills.
• Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
• Bilingual candidates encouraged to apply, pay differential offered for candidates with fluency in certain essential languages.

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