Air Import Agent (REMOTE WORK FLEXIBILITY)
C.H Robinson


Job Info


We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating the shipment lifecycle of their global freight.

A successful Global Forwarding Agent thrives in a lightning-fast environment, finding swift resolutions to transportation and documentation problems. You'll be very hands-on with your customers, working closely with them from the start of the shipment process. We offer a dynamic, industry-leading training program that jumpstarts your knowledge of C.H. Robinson and our systems and processes. You will come out of this experience ready to be part of a high-performing team. Our successful Global Forwarding Agents go on to expand their careers with C.H. Robinson in Operations, Sales, or Account Management.

If this all sounds good, let's talk more about what you'll be working on.

Our hybrid work model gives you the flexibility and choice so you can create a career that enhances your life. To ensure you have what you need to be successful, we provide an in-person onboarding and training process. After that, you are all set to work remotely 1-2 days/week.

Responsibilities:

Maintain Operational Excellence:

  • Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
  • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
  • Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.

Facilitate Relationships:

  • Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
  • Build great relationships with customers, responding timely and following up on issue resolution
  • Provide reporting and documentation support to internal and external customers.
  • Participate in customer business reviews.
  • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

Required Qualifications:

  • High school degree or GED equivalent
  • Minimum of 1 year of Global Forwarding experience

Preferred Qualifications:

  • Values a diverse and inclusive work environment
  • Proficient in Microsoft Office Suite of programs
  • Excellent communication, prioritization, and multi-tasking skills
  • Proven track record of strong customer service skills, interacting with customers and being client focused
  • Excellent follow up with customers and the network
  • Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
  • High level of attention to detail
  • Ability to work in a fast-paced and deadline-driven environment
  • Bachelor's degree

If this sounds like the job for you, let's talk! We can't wait to hear from you!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K, employee stock purchase plan, as well as a broad range of career development opportunities.

About C.H. Robinson


From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world's largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.




More Retail jobs


Smart&Final Stores
Santa Barbara, California
Posted 19 minutes ago

Smart&Final Stores
San Mateo, California
Posted 19 minutes ago

Smart&Final Stores
Phoenix, Arizona
Posted 19 minutes ago

Job Alerts

Provide an email, zip code for jobs, and/or job category to subscribe to job alerts. Learn more now.


*By subscribing, you agree to our Terms and Privacy Policy.


Share this job with the community

Click a community link below, and then social share the Air Import Agent (REMOTE WORK FLEXIBILITY) job.


African American Job Search Logo
Asian Job Search Logo
Disabled Job Seekers Logo
Hispanic Job Exchange Logo
LGBT Job Search Logo
Seniors to Work Logo
US Diversity Job Search Logo
Veteran Job Center Logo