Aftermarket Service & Repair Engineer (Project Manager)
ITT Inc.

Job Info

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Position Summary

ITT Goulds Pumps is among the most widely recognized and respected brands in the global pump industry, serving customers in the oil and gas, mining, power generation, chemical, pulp and paper, and general industrial markets. As the only manufacturer to make digital monitoring standard on every process pump, ITT Goulds Pumps continues to lead the industry in both mechanical pump design and the adoption of smart technologies.

This role will support our Houston Pro Services shop by producing quotes, procuring drawings from manufacturing divisions, and inside sales support for all repair and upgrade work.
Essential Responsibilities

Major Responsibilities:- Handle quotations within the time frame defined in both Pro Service and Customer expectations. Quote jobs including pricing in conjunction with Sales and Facility General Manager. - Produce drawings for parts manufacturing or repair. - Update all shipment scheduled to meet customer requirements. - Customer support and follow up in conjunction with Sales. Recommend upgrades and support Sales with problem solving and solutions for Customers. - Receive jobs, enter and complete all required data for entry. Shop production/engineering support. Follow all jobs to ensure all buyouts and subcontracting work is received by due date. Negotiate with subcontractors and provide detailed specifications. Monitor and ensure subcontractor quality. - Communicate daily with Facility General Manager on ongoing jobs and quotes. Follow ISO 9001, ITT ESH, and other guidelines as required.- Contribute to Houston Pro goals for safety, shipments, cost savings, and quality/cost of poor quality. - Support Customer needs and hot jobs with occasional after hour and weekend response. This position requires visibility to controlled documents
Position Requirements

BS in Mechanical Engineering or related field or equivalent experience - Practical, working experience with repair or service of pumps and other rotating equipment- Proficiency with basic computer and Microsoft Office programs. Experience with Creo a plus.

This job has expired.