For remote positions, employees must sit in one of the following states: AL, CO, FL, GA, MI, OH, SC, and TN. Please only apply if you are able to live and work full-time in one of the states listed above; your application will not be considered or reviewed if you live outside of these states. State locations and specifics are subject to change as our hiring requirements shift.
The ACP Enrollment & Support Specialist is responsible for answering inbound customer calls to provide assistance to enroll in the Affordable Connectivity Program (ACP) or receive support for ACP-related billing and general inquiry topics.The role of the ACP Enrollment & Support Specialist is critical in shaping the overall perception of the company and the support of customers in ACP, as the people in this role are the voice of WOW!
What you'll do:
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