Account Representative OEM
Carlisle Construction Materials

Job Info

SUMMARY

This position maintains and grows business with key accounts in Retail and OEM market segments. Perform a variety of critical sales activities including, but not limited to account management, product assortment, forecasting, and dispute resolution. This position requires monitoring of account trends, strategic information gathering, preparation and execution of plans that directly result in increased revenue of your assigned account base.

ESSENTIAL JOB FUNCTIONS

* Maintain and grow business with existing key accounts.
* Meet assigned targets for sales volume, revenue, profitability, market share, and strategic objectives in assigned accounts.
* Analyze the business and prepare assortment, pricing, planogram, and promotion plans to increase sales.
* Work closely with customers to develop sales forecasts and monitor inventory levels.
* Proactively assess, clarify, and validate customer needs on an ongoing basis.
* Build and maintain strong, trustworthy customer relationships.
* Operate as the lead point of contact and manage communications with key accounts, including responding to emails, resolving disputes, and setting expectations on lead times and product availability.
* Coordinate the involvement of company personnel, including operations, supply chain, technical support, R&D and management resources in order to meet account performance objectives and customer expectations.
* Analyze and track competitive activity, and proactively develop plans and programs to leverage opportunities.
* Maintain and enhance product knowledge, applications and technical expertise.
* Able to anticipate issues and work with cross functional resources for problem resolution.
* Strive to meet department metrics as outlined by Sales Manager and Sales Director.
* Contributes to team effort in a collaborative and supportive manner.
* Maintains clean, organized work environment and adheres to all safety standards, procedures, and regulations.

*Other duties may be assigned*

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Regular sitting, standing and walking throughout the day to accomplish tasks
* Occasional sitting
* Manual and finger dexterity used regularly with some repetitive finger motions
* Lifting and carrying up to 25 pounds, occasionally up to 50 pounds
* Specific vision abilities include close and distance vision; able to identify colors, small letters and numbers; hand/eye coordination, depth perception and able to adjust focus
* Hearing and speaking
* Other conditions may include frequent reaching, stretching, pushing, pulling, pinching, grasping, gripping, and crouching or stooping

SUPERVISOR RESPONSIBILITIES

* This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

* Associates degree and two (2) years of related experience in a sales environment with heavy customer interaction or high school diploma/GED and four (4) years of related experience in a sales environment with heavy customer service
* Experience in the Construction or Building Materials industry preferred

LANGUAGE SKILLS

* Ability to read, write, speak and understand English.

JOB SKILLS

* Solid critical thinking skills to analyze information and develop creative approaches to problem solving.
* Excellent verbal and written communication skills.
* Able to build rapport and enhance Carlisle IT relationships with customers.
* Exceptional organization skills, detail-oriented approach and thorough in completing tasks with speed.
* Able to work professionally and effectively through email and phone.
* Excellent computer skills with MS Office programs and experience with MRP systems.
* Able and willing to work overtime and flexible hours to meet customer needs.
* Self-motivated, have and maintain a positive attitude, show initiative and act with sense of urgency.
* Ability to effectively present information and respond to questions from managers, customers, suppliers, and employees. Portrays a positive and professional image. Ability to establish relations with a wide range of personalities, cultural backgrounds and educational levels.
* A team player that can relate to people at all levels of the organization and possesses excellent communication skills.
* Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed in a normal office environment with minimal physical risks involved. The noise level in the work environment is low to moderate.

ENVIRONMENTAL POLICY

Carlisle Interconnect Technologies is dedicated to identifying and reducing the environmental impact of its operations, activities, and products. It is our commitment to comply with all applicable laws and other regulatory requirements concerning the environment. We are committed to preventing pollution and continually improving our environmental performance in all of our global operations. This will be achieved through a comprehensive Environmental Management System that provides the framework for setting and reviewing environmental objectives and targets of Carlisle Interconnect Technologies.

EXPORT COMPLIANCE DISCLAIMER

This position includes access or potential access to ITAR and/or EAR technical data. Therefore, candidates will need to qualify as a US Person which is defined as a US Citizen, or a Permanent Resident (Green Card Holder).

PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTS

Clear ANSI Z87.1 safety rated glasses are required for the job when in the manufacturing areas. Safety toed shoes or boots (ASTM 2413-11 standard) are required in specific manufacturing areas.

TRAVEL

Travel may be required 25% to 40% of time.

Note to Washington applicants:

Per the state's Wage Transparency Act, the range for this position is $57,043- $102,677 Annually. Actual salary will be based on education, experience, and other qualifying skill sets.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

* Associates degree and two (2) years of related experience in a sales environment with heavy customer interaction or high school diploma/GED and four (4) years of related experience in a sales environment with heavy customer service
* Experience in the Construction or Building Materials industry preferred

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled