Specialist, Mortgage Insurance
PHH Mortgage

Mount Laurel, New Jersey

Posted in Financial Services
4 months ago

This job has expired.

Job Info

Job Description

Position Summary:

The Mortgage Insurance Representative reports to the Mortgage Insurance Supervisor and must develop strong working relationships and collaborate with mortgage insurance carriers, investors, co-workers, customers and key stakeholders.

Job Functions and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Examples below:

  • Review mortgage insurance lines for accuracy of setup.
  • Process mortgage insurance disbursements on or before the policy renewal date.
  • Per the Homeowner's Protection Act, process borrower requests for PMI cancellation and automatic/final termination events.
  • Identify and resolve mortgage insurance and escrow exceptions.
  • Research and resolve mortgage insurance issues.
  • Provide support to customer service representatives concerning mortgage insurance issues and status.
  • Assist in the completion of special projects and seasonal projects, as needed.
Key Result Areas:
  • Strong verbal and written communication skills
  • Analytical, with an ability to identify and resolve problems
  • Well organized, paying close attention to detail
  • Ability to manage multiple priorities in a timely manner
  • Ability to meet the needs of internal and external customers by delivering high quality service
  • Rapidly adapts to changing information, conditions and/or unexpected obstacles
  • Strong interpersonal skills
  • Operates effectively in a team environment as well as independently

To perform this job successfully, an individual must have the following education and experience:
  • High School Diploma or equivalent required
  • Bachelor Degree preferred
  • Experience in mortgage servicing or other financial services field preferred
Training / Licensing Requirements:

Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

This job has expired.
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