Sr. Mgr. Bus. Operations
Lasko Products

West Chester, Pennsylvania

Posted in Manufacturing and Production
4 months ago

This job has expired.

Job Info

Job Description

Residing within the Sales organization and reporting to the Sr. Director - Growth, Strategy & Business Operations, the Sr. Manager - Business Operations will create an operational structure focused on process-efficiencies to drive business growth across Verticals at Lasko.


  • Partners with the Sales Management and Inside Sales functions to identify areas of improvement and take corrective measures through development and implementation of day-to-day processes that support business growth

  • Implement Market Development program for the B2B channel that incentivizes customer growth and standardizes pricing based on performance levels

  • Automate customer pricing in ERP system (QAD). As part of the process, identify and implement Quotation tool to create customer specific quotes for large opportunities. Work with sales, customer support and order-entry to drive implementation and usage

  • Identify and implement usage of CRM tool (like Salesforce) to track opportunities through the Spec-Bid-Buy process. Work with the sales team to drive adoption and usage. Create metrics to drive performance and accountability

  • Alleviate B2B channel customer order fulfillment challenges through improved forecasting and pro-active cross-functional coordination between the Sales and Operations teams

  • Identify and create appropriate KPI dashboards that provide insight and drive behavior


  • Results-oriented, with a very strong drive, work ethic and commitment to excellence

  • Ability to work cross-functionally and lead through influence

  • Ability to manage complex projects and execute from conceptualization to implementation

  • Willingness to "roll up your sleeves" and do the work required for success

  • Outstanding project management, analytical and problem-solving skills

  • Strong communication, collaboration and interpersonal skills

  • High energy level with an ability to excel in a fast-paced dynamic environment


  • 5 to 8 years of experience in Sales/Business Operations with a focus on process improvements

  • Experience driving measurable improvement in performance

  • Advanced skills in MS Office, Business Intelligence (ex. IBM Cognos) & CRM (ex. Salesforce) tools

Bachelor's degree in Business, Economics, Management or a related field

We offer a competitive starting salary and a comprehensive benefit package including health insurance; company paid life insurance, disability, and voluntary additional life, dental & vision plans, plus a 401(k) retirement savings plan

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, and local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

This job has expired.
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