Sr. Business Analyst

Jacksonville, Florida

Posted in Financial Services
4 months ago

This job has expired.

Job Info

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Global Payments is the parent company for TSYS, Netspend, Heartland, TouchNet, OpenEdge, Xenial, Greater Giving, ACTIVE Network, and AdvancedMD. Headquartered in Georgia with over 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit and follow Global Payments on Twitter (@globalpayments), LinkedIn and Facebook.

Summary of This Role

Responsible for acting as a liaison between stakeholders, and development. You will ensure you elicit, analyze, design, and communicate requirements for changes to business processes and technology.

What Part Will You Play?

Coordinate cross-functional teams (developers, QA, designers) to develop business requirements and guide product development.

What Are We Looking For in This Role?

Minimum Qualifications

  • 2-4 years business analysis experience.
  • Ability and desire to analyze and improve user workflows in mobile and web products (screens, pages, UI elements, overall user experience).
  • Strong understanding of Business Analysis and requirements documentation.
  • Working knowledge of Software Development Life Cycle (SDLC).
  • Experience producing professional quality work products such as process flows, use cases, screen mockups, business requirements and functional/system specifications.
  • Understanding of project life cycle.
  • Able to conceptualize and think creatively.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Must possess skill sets and demonstrate proven experience developing, improving and streamlining processes to meet established goals and objectives.
  • Bachelor's Degree or equivalent work experience in lieu of degree.

Preferred Qualifications

  • Mobile app product experience.
  • UI (User Interface) and user experience analysis and design experience
  • Screen modification and wireframe experience.
  • Experience with methodology - Agile/Scrum, Waterfall, or RUP (Rational Unified Process).
  • Working knowledge of UML (Unified Modeling Language)

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US Applicants:
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at +1.706.644.8747 or +1.877.644.8747 or email at


Outside of US Applicants:

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here.

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